How to prevent retail chargebacks

Posted by Franco Del Basso on Mar 23, 2017 12:00:00 PM

No-one likes chargebacks. They are annoying for your customers and an administrative hassle for you. So rather than deal with the unwanted after-effects, why not try to prevent them from happening in the first place?

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Tags: Chargebacks

The 6 most common reasons for chargebacks

Posted by Lisa Middleton on Mar 16, 2017 12:00:00 PM

Next in our chargebacks series, we examine the six most common reasons for chargebacks. We explain how to defend them and most importantly, prevent recurrence.

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Tags: Chargebacks

How to reduce chargebacks

Posted by Lisa Middleton on Mar 7, 2017 12:00:00 PM

Chargebacks are a bit of a dark art — or least they have that reputation. There’s the terminology, the timelines and the behind-the-scenes back and forth between acquirers and issuers. It can be confusing, so I thought it would be worthwhile blogging about the basics. 

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Tags: Chargebacks

Anatomy of a data breach

Posted by Graeme Zwart on Feb 9, 2017 12:00:00 PM

By Graeme Zwart, PXP Information Security Compliance Officer 

UK telecoms company TalkTalk was recently fined a record £400,000 by the Information Commissioner’s Office (ICO) for security failings that led to a data security breach in October 2015. 

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How to fight back against terminal swap-out fraud

Posted by Graeme Zwart on Jan 30, 2017 8:00:00 PM

By Graeme Zwart, PXP Information Security Compliance Officer 

Criminals are cunning. They’re also a bit lazy. Why go to the trouble of hacking into an organisation — past firewalls, intrusion detection systems and layers of encryption — when it’s easier to hack a human? 

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Data security and defence in depth

Posted by Graeme Zwart on Jan 20, 2017 12:00:00 PM

By Graeme Zwart, PXP Information Security Compliance Officer 

“Prevention is better, simpler, cheaper and less painful than a cure.” So says the educational leaflet from my dentist. While this may be true for avoiding gum and tooth decay, sadly for businesses and risk management professionals, the situation has moved beyond mere prevention.

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Building the business case for data security

Posted by Graeme Zwart on Jan 9, 2017 12:00:00 PM

By Graeme Zwart, PXP Information Security Compliance Officer

Our clients tell us all the time: it’s difficult to get budget and resource for IT security. Security is intangible when compared to a new logistics system, advertising campaign or store re-fit. When the ideal data security outcome is nothing happens, justifying spend can be tricky.

However, let’s just imagine if the worst were to happen.

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Kalixa Payments Group to be acquired by Senjō Group

Posted by Mike Day on Dec 19, 2016 9:51:41 AM

GVC Holdings Plc, has signed a deal to sell Kalixa Payments Group and its subsidiaries, including PXP Solutions Ltd, Kalixa Accept Ltd and Kalixa Services GmbH to a privately held investment firm, Senjō Group Pte. Ltd. To read the complete market announcement, click here.

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How to fight back against email phishing attacks

Posted by Graeme Zwart on Dec 16, 2016 2:00:00 PM

By Graeme Zwart, PXP Information Security Compliance Officer

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Card data security: getting the basics right

Posted by Graeme Zwart on Nov 30, 2016 8:00:00 PM

By Graeme Zwart, PXP Information Security Compliance Officer

I’m always sceptical when I read early media reports about the causes of data breaches. They often mention “sophisticated” or “state-sponsored” attacks. There’s no doubt that sometimes attacks will turn out to be sophisticated and/or state-sponsored. Other times they will be neither. They will simply exploit a known weakness with available fixes. Read More

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