3 keys to choosing a payment service provider

Posted by Franco Del Basso on Apr 27, 2017 12:00:00 PM

There are so many great payment service providers out there, it can be tricky to know which ones to go with. Here are three keys to bear in mind as you make your choice.

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Tags: Payments, Payments industry

How to build a business case for a consolidated payments service

Posted by Franco Del Basso on Apr 20, 2017 12:00:00 PM

If you’re having a hard time winning over skeptical colleagues about the merits of a consolidated payments service, here are eight great reasons to help convince them.

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How can my business manage card transactions worldwide?

Posted by Franco Del Basso on Apr 13, 2017 12:00:00 PM

Why waste time, money and effort creating new processes and interfaces from scratch every time you roll out into a new country? Increase speed, efficiency and consistency with a global payments template.

Here are our tips for a template for global in-store payments.

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How to prevent hospitality chargebacks

Posted by Franco Del Basso on Mar 30, 2017 12:00:00 PM

All good things come in threes, including typical hospitality transactions. There’s the reservation, the check-in (or embarkation) and check-out (or disembarkation). We offer advice on how you can prevent chargebacks before, during and after the guest’s stay. 

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Tags: Chargebacks

How to prevent retail chargebacks

Posted by Franco Del Basso on Mar 23, 2017 12:00:00 PM

No-one likes chargebacks. They are annoying for your customers and an administrative hassle for you. So rather than deal with the unwanted after-effects, why not try to prevent them from happening in the first place?

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Tags: Chargebacks

The 6 most common reasons for chargebacks

Posted by Lisa Middleton on Mar 16, 2017 12:00:00 PM

Next in our chargebacks series, we examine the six most common reasons for chargebacks. We explain how to defend them and most importantly, prevent recurrence.

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Tags: Chargebacks

How to reduce chargebacks

Posted by Lisa Middleton on Mar 7, 2017 12:00:00 PM

Chargebacks are a bit of a dark art — or least they have that reputation. There’s the terminology, the timelines and the behind-the-scenes back and forth between acquirers and issuers. It can be confusing, so I thought it would be worthwhile blogging about the basics. 

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Tags: Chargebacks

Anatomy of a data breach

Posted by Graeme Zwart on Feb 9, 2017 12:00:00 PM

By Graeme Zwart, PXP Information Security Compliance Officer 

UK telecoms company TalkTalk was recently fined a record £400,000 by the Information Commissioner’s Office (ICO) for security failings that led to a data security breach in October 2015. 

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How to fight back against terminal swap-out fraud

Posted by Graeme Zwart on Jan 30, 2017 8:00:00 PM

By Graeme Zwart, PXP Information Security Compliance Officer 

Criminals are cunning. They’re also a bit lazy. Why go to the trouble of hacking into an organisation — past firewalls, intrusion detection systems and layers of encryption — when it’s easier to hack a human? 

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Data security and defence in depth

Posted by Graeme Zwart on Jan 20, 2017 12:00:00 PM

By Graeme Zwart, PXP Information Security Compliance Officer 

“Prevention is better, simpler, cheaper and less painful than a cure.” So says the educational leaflet from my dentist. While this may be true for avoiding gum and tooth decay, sadly for businesses and risk management professionals, the situation has moved beyond mere prevention.

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