The power of one payments partner for cruise operators

Posted by Lisa Middleton on Jul 12, 2017 12:00:00 PM

the_power_of_one_payments_partner_for_cruise_operators.jpgPXP has a long heritage in the cruise sector, because we understand the many-into-one needs of operators. Here’s how we consolidate many channels, payment methods, currencies and acquiring relationships to maximise savings for you. 

Multi-channel

Cruise operators were operating cross- or multi-channel before the birth of the internet. Today passengers still book their cruises via a call centre, travel agent or online. They then give their credit card details on embarkation, plus shop face-to-face whilst on-board.

If you trade across channels, you need a payments infrastructure that is easy to deploy and maintain. This is especially the case if your ships are not in port for long. Our hosted solution runs on a ‘thin’ application, which means it is set up on our host with little to no configuration required client side. Deployment is quick and easy. 

By way of an example, we rolled out our solution to one of our retail clients with 800 stores within two weeks at the touch of a button. 

Multi-everything else

Cruise operators are not only having to contend with multiple channels. There are also the multiple payment methods, currencies and acquiring relationships.

Passengers have tried and tested ways of paying. Offering a range of popular payment methods helps minimise lost sales and drive customer satisfaction. PXP provides acceptance of international card brands, plus country-specific bank products and wallets through one easy-to-implement interface.

You want to make passengers feel at home wherever and however they spend with you by offering payment in their local currency. We support nearly 80 currencies, plus dynamic currency conversion to make the logistics of multi-currency easy for you.

Multiple acquiring relationships seems a good idea in theory. However, setting up such arrangements in practice can quickly become complex and unwieldy. We offer access to a diverse network of acquirers and providers across all the countries in which you operate through a single contract. 

Consolidating relationships

Getting paid can quickly become complex, time-consuming and resource-intensive when you trade across multiple channels, payment methods, currencies and acquiring relationships. Consolidating relationships into one global payments partner helps maximise time, cost and efficiency savings. 

PXP delivers a many-into-one proposition with a single statement and settlement date, single set of rates to minimise back-office reconciliation, and reports available in real-time for a holistic view of your business — all on a single contract.

For more information or for a free 30-minute consultation on your particular needs, contact us on:

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For a free 30 minute consultation on your particular needs, complete the short form or telephone: 0844 209 4370 

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